Yes! Doggy Steps offers multiple dog-walking sessions throughout the day, Monday to Friday, with weekend walks also available by special arrangement.Once we've completed your initial Meet & Greet, you can arrange your dog's regular walking sessions through Pet Sitter Plus, by WhatsApp or by telephone.Every dog enjoys a full one-hour walk. However, please allow additional time for collection and drop-off, as your dog will be with us for longer than the walking session itself.Collection and return times can vary depending on the locations of the dogs in the group, traffic conditions and the weather.We always do our best to make the collection and drop-off process as convenient as possible for you and your dog.

Most of our customers choose to reserve regular, recurring walking slots each week, helping ensure their dogs have a consistent routine and a guaranteed place in our walking groups.However, we also welcome requests for occasional or one-off walks, subject to availability.Following your initial Meet & Greet, you'll be given access to our Pet Sitter Plus online booking system. You can arrange and manage your walks through the online system, by WhatsApp or by telephone.Whether you need regular weekly walks or just an occasional helping hand, we're happy to discuss your requirements.

Our regular dog-walking sessions take place during the daytime, Monday to Friday.Evening and weekend walks may occasionally be available to existing Doggy Steps customers who have regular weekday walking arrangements, subject to availability and prior agreement.These additional walks are intended to help our regular customers when they need a little extra support.Please contact us directly if you would like to discuss an occasional evening or weekend walk.

Cancellation arrangements depend on the type of booking you have with Doggy Steps.For customers with regular recurring walking slots, different cancellation arrangements apply because your place is reserved for you each week.Occasional and one-off bookings are subject to their own cancellation terms.We understand that plans can change, so we always ask that you let us know about any cancellations as soon as possible.Please refer to our Terms & Conditions for the current cancellation policy, or contact us if you are unsure how it applies to your booking.

No, payment is not required upfront when booking a walk.Doggy Steps invoices customers at the end of each month for the walks and services provided during that month. Payment is then due within seven days of the invoice date.Invoices can be paid by bank transfer using the payment details provided.